An AI product designer who drives products forward with technology.

An 8-month CMU MHCI capstone with Goodwill of Southwestern Pennsylvania, whose 32-store softlines business brings in about $23.66M in annual sales. On the team, I led product design and was the tech lead. Starting from user research, we built Goodwill’s first internal AI workflow tool. Processors say a garment’s attributes, and the agent operates the existing POS system for them to print the price tag. In a one-week in-store pilot, a processor went from about 39 to about 83 soft-line items an hour, a 112% increase.

An individual project in CMU’s Advanced Interaction Design course. The brief asked me to raise conversion and engagement on Bumble BFF, a major US app for making friends. I designed a new feature that hosts in-person meetups for six: each participant has dinner or another activity with five strangers, at a venue the system books in advance. The experience covers iOS, Android, Apple Watch and a web entry point.

Independently designed, developed, and launched a subscription-based iOS app, reaching 50,000+ App Store downloads globally, with a 5.0/5 rating in China and 4.3/5 rating in the U.S.

A team project in a CMU interaction design course. We designed the physical controls and digital dashboard of a semi-autonomous three-wheel electric moped for a rider with limited mobility. Based on usability testing with 6 participants, we refined the three interactions that matter most: switching between manual and auto mode, getting help in an emergency, and handing control back to the rider when the vehicle can no longer drive itself safely.

As project lead, I worked with a cross-functional team to launch the Clickable Category feature on Instagram creator profiles. In an experiment covering 40M+ users, the feature achieved 8% CTR, and creators saw +9.3% MoM follower growth.